Assett Franchise Hub Support
Support for the Assett Franchise Hub App
Welcome to the support page for the Assett Franchise Hub app. This app is designed to give Assett franchise owners and approved team members access to important resources, training, communication, and tools related to their Assett franchise location.
If you are experiencing an issue with the app, need help logging in, or have a question about your account, please contact our support team using the information below.
Contact Support
For app support, please email:
franchise@assettservices.com
Please include the following information in your message so we can help you as quickly as possible:
- Your full name
- Your Assett franchise location
- The email address connected to your account
- A brief description of the issue
- A screenshot of the issue, if available
- The device you are using, such as iPhone, iPad, or Android
Our team will review your request and respond as soon as possible during normal business hours.
Common Support Topics
Login Issues
If you are unable to log in, please confirm that you are using the same email address connected to your Assett Franchise Hub account. If you forgot your password, use the password reset option on the login screen.
Account Access
The Assett Franchise Hub app is intended for approved Assett franchise owners, operators, and team members. If you believe you should have access but are unable to log in, please contact support.
App Performance
If the app is not loading properly, try closing and reopening the app, checking your internet connection, or updating to the latest version of the app. If the issue continues, contact support with details about your device and the issue you are experiencing.
Franchise Resources
Some resources, training, documents, or tools may only be available to specific users based on their role, location, or account permissions.
Privacy
Your privacy is important to us. Information submitted through the Assett Franchise Hub app is used to provide access to franchise-related resources, support, training, and account services.
For more information, please review our Privacy Policy:
https://assettservices.com/privacy-policy
Terms
Use of the Assett Franchise Hub app is subject to Assett’s applicable terms, policies, and franchise-related agreements.
For questions about app access, account permissions, or support, please contact:
franchise@assettservices.com
For the actual support page, I’d keep it very simple: white background, Assett logo at the top, one clear support email, and the sections above. The main purpose is to satisfy the app store support requirement while giving users a legitimate place to get help.