A spotlessly cleaned restroom reflects the high standards of professional janitorial services. For offices, schools, medical centers or industrial sites alike, the quality of commercial cleaning services ultimately depends on the people behind the mop and vacuum. Facility managers rightly worry about who has keys to their buildings, who cleans the sensitive areas, and whether shortcuts are being taken. At Assett Commercial Services, we address these concerns head-on through rigorous hiring, comprehensive training, and a focus on retention, ensuring every janitorial services team member is trustworthy, skilled, and reliable.

The Turnover Challenge in Cleaning

The cleaning industry famously suffers high staff turnover. In fact, the average employee turnover for commercial cleaning crews can reach 200%. That means a company with 250 workers might hire 500 new people each year, creating a “revolving door” of trainees. This constant churn is costly and disruptive: new hires need extensive on-the-job training and often work slower, missing spots or misusing supplies as they learn on your dime. Worse, rapid hiring pressure can tempt some companies to skip critical steps like background checks or safety training. In practice, you don’t want your facility to be a training ground for inexperienced staff. Instead, choose a cleaning partner that keeps turnover low and invests in a stable, well-trained crew – exactly what Assett Commercial Services delivers.

Rigorous Hiring and Vetting Practices

An essential step toward reliability is thorough hiring and vetting. Assett employs a multi-layered screening process for all new cleaners. We conduct criminal background checks, drug testing, and verify references and work history – a practice aligned with industry best-practices. As one cleaning expert puts it, systematic background screening “tells current employees they are working in a safe environment,” reducing the risk of workplace incidents. To avoid negligent hire liability, Assett errs on the side of caution: we simply do not hire anyone with a relevant criminal record. Every candidate for Assett’s team is also evaluated for soft skills like communication and professionalism; our hiring process ensures only reliable, client-oriented staff join our workforce.

• Background checks: Every Assett applicant is checked against national criminal databases and sex offender registries.

• Reference & skill verification: We confirm past cleaning experience, certifications, and quality of work through references.

• Drug screening: New hires undergo screening to ensure a sober, safe team.

• Multi-stage interviews: Candidates meet multiple managers to assess fit, commitment, and attention to detail.

This careful vetting is not just a checkbox – it’s how we build client trust. By verifying each team member’s background and qualifications, Assett guarantees that everyone entering your facility has passed the highest standards of screening.

Comprehensive Training for Consistent Quality

Hiring is just the beginning. Even well-vetted employees need thorough training to meet Assett’s quality standards. We provide comprehensive onboarding and continuous training so every cleaner knows the best techniques, products, and safety procedures for your facility. For example, new staff receive orientation on cleaning protocols tailored to your industry (whether it’s medical-grade disinfection for a hospital or green cleaning for a school). We also train on customer service skills and secure access protocols, reinforcing that our employees are courteous professionals who respect your space.

Industry experts agree that ongoing training reduces mistakes and boosts confidence. When employees see a “clear path for growth,” retention improves and they take pride in their work according to mytraining.global. Assett’s Automated Hiring and Training System ensures each team member completes regular skill refreshers and certification updates. This might include hands-on shadowing with a supervisor, weekly e-learning modules, or periodic evaluations. By keeping skills sharp, we avoid the slip-ups of an untrained “trainee” who might miss spots or damage property. Instead, you get an experienced crew delivering consistent results every shift.

Safety is another focus of our training. The Occupational Safety and Health Administration (OSHA) highlights that janitorial staff face risks from chemicals, slips, and machinery. Assett provides all necessary safety training – from proper handling of cleaning agents to safe floor machine operation. We also train staff in emergency procedures (e.g., how to handle spills of biohazardous material) so they can protect themselves and your people. This “safety first” culture reduces accidents on the job and is communicated to clients as part of our accountability promise.

Building a Supportive Culture to Reduce Turnover

Even the best hiring and training can’t succeed if staff morale is low. Assett tackles turnover by fostering a supportive, inclusive culture. We know that employees leave bad bosses, not companies. We train our supervisors in leadership and communication – ensuring every cleaner feels respected and heard on the team. Open communication channels allow staff to give feedback on procedures, request help, or flag issues quickly. In practice, our employees know management cares about their success and safety.

We also invest in our people’s futures. This means cross-training opportunities, tuition reimbursement for industry certifications, and clear career paths for promotion. For instance, a dedicated associate might train to become a team lead, trainer, or manager. When employees see advancement options and feel valued, loyalty grows. Studies show that career development initiatives lead to stronger commitment; cleaning workers who can advance are far more likely to stay. To recognize hard work, Assett runs incentive programs and regular appreciation events. These efforts turn a job into a career and significantly improve staff retention.

Through competitive pay, benefits, and positive reinforcement, we keep turnover well below industry norms. In fact, at Assett we pride ourselves on having much lower turnover than the average janitorial company (the industry average is roughly 200% annually). Keeping a stable team means your facility is cleaned by people who know it well – no lost productivity for retraining and no surprises on your cleaning bill.

Image: Trained specialists safely clean the glass facade of a high-rise building – an example of the professional, well-supported teams provided by Assett’s industrial cleaning services.

Why Our Clients Trust Assett

Our approach resonates with clients across sectors. Whether it’s a busy office, a child care center, a religious facility, or a manufacturing plant, decision-makers expect cleaning partners who prioritize security and consistency. Assett’s transparent processes give that peace of mind. Every Assett team is fully uniformed and uses electronic verification at each site, so you always know who is in your building. We tailor training to the specific environment – for schools and childcare, we emphasize non-toxic products and background-safe checks; for automotive dealerships and retail spaces, we focus on presentation and customer-friendly service; for medical facilities, we highlight strict hygiene and regulatory compliance. Across all industries, our commercial cleaning services meet your unique demands.

In one case, a hospital administrator told us the Assett team’s professionalism and attention to detail “blew me away” – and they now feel comfortable letting our vetted staff handle even confidential patient areas. Similarly, property managers appreciate that our systematic approach frees them from janitorial headaches. A smoothly managed cleaning program saves you time and money in the long run: you aren’t constantly auditing crews or re-training new workers. As one business owner stated, Assett “always goes above and beyond to ensure clients are happy”.

Key Takeaways for Workforce Excellence

• Thorough Vetting: Each Assett cleaner is background-checked and screened, safeguarding your people and property.

• Robust Training: We invest in ongoing skills and safety training so work is done right the first time.

• Supportive Culture: Management and career development keep our staff motivated and reduce turnover.

• Consistent Communication: Regular check-ins and feedback loops ensure quality stays high and issues are promptly addressed.

• Client-Centric Approach: We tailor our workforce practices to each industry’s needs – from schools to industrial sites – always upholding compliance and trust.

By focusing on these areas, we maintain a reliable workforce that delivers exceptional service and security. Many cleaning companies claim they do checks and training “but do they really?” At Assett, we prove it: we have formal written procedures, documented audits, and technology to ensure every step is followed.

Contact Assett Commercial Services Today

Choosing a cleaning service is ultimately about trust. With Assett Commercial Services, you gain a partner known for rigorous standards and reliable execution. We hope this deep dive into our hiring, training, and reliability practices has shown why we’re a trusted choice for janitorial services. Let us show you how a well-trained, motivated cleaning crew can make your facility shine, all while giving you peace of mind.

For expert commercial cleaning with fully vetted teams, contact Assett Commercial Services. Our specialists are ready to answer your questions, provide references, and create a plan tailored to your facility’s needs. Reach out today and discover the difference a professional, reliable cleaning workforce makes.